Risk Operations Analyst III


The primary mission of the Flagship s Risk Operations organization is to manage the operational risk and control program across FCA businesses. This requires the proactive identification and assessment of risk and controls; working with businesses to reduce operational, technical and reputational risk.

The Operational Risk Analyst III is principally responsible for managing the operational risk and control program for Flagship s Indirect Originations and Servicing businesses. This includes identifying key operating risk and control issues; providing support for business leaders and compliance teams on remedial actions appropriate to mitigate or eliminate those risks and improve the overall control environment.


  • Risk and control Self-Assessment (RCSA) support for Flagship Indirect Originations and Flagship s Loan Servicing business areas.
  • Analysis and reporting of trends identified with key metrics, significant control events and deficiencies (e. g. operational losses/fraud, dealer portfolio performance)
  • Develop reports and templates to provide senior management with summary view of Risk environment
  • Leverage and interpret operational risk data, produce summary and detail level reporting leading to analysis and recommendations that can be shared with senior management
  • Proactive identification and assessment of risk and controls; working with business units to reduce operational risk
  • Fulfill various ad hoc requests from Compliance and/or senior management, presenting reports, analysis or recommendations emanating from these requests


  • Bachelor s degree or higher in Finance, Mathematics and/or Risk Analytics background
  • Minimum 3 years of experience in risk management/analysis (finance industry preferred)
  • Proven analytical, evaluative and problem-solving ability
  • Positive attitude capable of working well under pressure, solicit and incorporate feedback while delivering on high priority, time sensitive initiatives
  • Ability to take initiative, analyze, summarize and communicate effectively orally and in writing
  • Proficiency with Excel, including VLOOKUP, complex formulas, etc.
  • Experience with SAP/SQL/SAS a plus
  • Ability to work with cross-functional teams, forming relationships with internal and external resources
  • Detail oriented and able to work in a high paced, demanding work environment, while managing several requests and responsibilities concurrently
  • Strong organizational and communication skills

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